Sales Associate

Description

Join a company with deep roots and big opportunities! Since 1926, Kelley's Market has been serving Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we're continuously growing and innovating to meet our customers' needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored with outstanding service—and that starts with our team.

The Sales Associate plays a key role in delivering exceptional customer service and supporting day-to-day store operations. This position is responsible for maintaining a clean, organized, and well-stocked store environment while assisting customers in a friendly and efficient manner. The Sales Associate may receive guidance and direction from Lead team members and reports directly to the Assistant Manager(s) and Station Manager. You will:

• Provide fast, friendly, and courteous service that creates positive shopping experiences
• Master our point-of-sale systems for smooth transactions, refunds, and register operations
• Stay current on pricing, promotions, and product locations to help customers and boost sales

• Stock and organize shelves, coolers, freezers, and displays for an appealing sales floor
• Maintain store cleanliness from sales floor to restrooms to exterior areas including pumps and car wash
• Work in various conditions including coolers, freezers, and outdoor environments
• Keep our Kelley’s Café areas fresh with properly maintained equipment

• Complete shift paperwork and assist with cash and safe reconciliation
• Follow food safety guidelines for all food service items
• Maintain accurate timekeeping and communicate any concerns to management

• Collaborate effectively with team members and take direction from leadership
• Follow all safety and security procedures, including proper cash handling
• Alert management to operational issues like equipment problems or customer concerns

• Vacation Time
• Personal Time
• Illinois Paid Leave
• Six Paid Holidays

• Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets.
• Ability to provide excellent customer service in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods.

• Prior experience in a convenience store, gas station, or retail environment.
• Experience handling cash and completing shift reports or basic bookkeeping tasks.