kempinski~4mo ago

Housekeeping Manager - Egyptians Only

Egypt·CairoPermanent - Full Timemid

Housekeeping ManagerHospitality & Tourism

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Quick Summary

Overview

Royal Maxim Palace KempinskiSCOPE The incumbent in this position is responsible for assisting the Executive Housekeeper in managing the Housekeeping Department in order to ensure the highest standards of cleanliness.

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Housekeeping ManagerHospitality & Tourism

Royal Maxim Palace Kempinski

SCOPE

The incumbent in this position is responsible for assisting the Executive Housekeeper in managing the Housekeeping Department in order to ensure the highest standards of cleanliness. They oversee and direct all cleaning and maintenance operations on Floors and Public Area. Closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free. In the absence of the Executive Housekeeper, they are fully responsible for the management of the Housekeeping Department.

OVERALL OBJECTIVES

The job of Housekeeping Manager is executed satisfactorily when:

Revenues, Expenses and Profit are closely monitored and budgeted figures (over)-achieved.
Hygiene standards are strictly monitored and followed.
LQA (Leading Quality Assurance) audit results are 85% and above.
CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
ESS (Employee Satisfaction Survey) results are 75% and above.