Facility Manager

Keystone Solutions is seeking a Consultant for Facilities Management to work on-site at a client location. This consultancy mission involves leading the structuring of a new Real Estate & Facilities department within the General Affairs Directorate. The role is crucial in enhancing the coherence of real estate and logistical activities, clarifying responsibilities, and improving service quality for teams and members.

• →Conduct a comprehensive diagnostic of the current organization and operational modes.
• →Analyze existing analyses and work done by various teams in charge of real estate and facilities.
• →Understand the usage of different spaces and buildings.
• →Identify dysfunctions, overlaps, and unmet needs.
• →Define a target organization by clarifying the scope, roles, and responsibilities of the department.
• →Structure real estate and facilities activities and define interfaces with other departments and stakeholders.
• →Formalize processes and operational rules, mapping key processes and defining associated responsibilities.
• →Develop a coherent real estate strategy by analyzing occupancy and performance of various sites.
• →Formulate recommendations regarding acquisition, disposal, or optimization of properties.
• →Support transformation by defining and implementing a change management approach.
• →Assist teams in adapting to new operational modes and adjust mechanisms based on feedback.

• Structured organizational diagnostic.
• Mapping of roles and processes.
• Target organization framework.
• Usage framework for spaces.
• Strategic recommendations.
• Operational roadmap and action plan.

• Master's degree in management sciences, real estate, engineering, or equivalent.
• 3 to 5 years of experience in organizational consulting, real estate management, facilities management, or organizational transformation.
• Proven experience in leading transformation projects and change management.
• Good understanding of issues related to workspaces, shared places, and their governance.
• Knowledge of the social economy, cooperatives, or third places is an asset.
• Fluency in French; knowledge of Dutch and English is preferred.

Dutch or French
Level Native or bilingual proficiency
English
Level Nice to have

• Real estate and facilities management.
• Development of real estate strategies and space occupancy.
• Process mapping and optimization.
• Management of complex and cross-functional projects.
• Change management.
• Production of diagnostics, recommendations, and strategic roadmaps.
• Proficiency in management, analysis, and reporting tools.
• Organizational and systemic analysis.
• Structuring services and defining organizational models.

• Management of a team of 4 collaborators.
• Excellent analytical and synthesis skills.
• Holistic vision and operational pragmatism.
• Listening skills and understanding of user needs.
• Ability to unite stakeholders with varied interests.
• Relational intelligence and diplomacy.
• Autonomy and initiative.
• Rigor and organizational skills.
• Aptitude for working in transforming environments.
• Solution-oriented and continuous improvement mindset.
• Ability to simplify complex concepts.

Directly reporting to the General Affairs Directorate, collaborating closely with business units, support teams, and site managers, with regular interactions with users of the spaces and members of the organization.

• Change Management - Level: Intermediate - Most recent: 1 to 3 years ago
• Digital Transformation - Level: Intermediate - Most recent: 1 to 3 years ago
• facility management - Level: Advanced - Most recent: 1 to 3 years ago
• real estate - Level: Advanced - Most recent: This year
• Reporting - Level: Advanced - Most recent: 1 to 3 years ago
• Team Management - Level: Intermediate - Most recent: More than 3 years ago