Technical Account Manager II (Fed Ramp)

United States·Arlingtonfull-timemid

Technical Support EngineerCustomer

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Quick Summary

Key Responsibilities

Preferred location is Arlington, VA. This role is primarily in-person, while allowing for hybrid flexibility based on business and customer needs.

Requirements Summary

Experience: 5+ years total, including 3+ years of direct FedRAMP/RMF or federal authorization experience. · 5+ years of experience in FedRAMP, federal cybersecurity/compliance, RMF,

Technical Tools

Technical Support EngineerCustomer

Knox runs the largest Federal & DoW managed cloud, building and operating secure cloud and AI environments that support the U.S. government’s most critical missions — from national security and public safety to essential public services. Our customers rely on Knox to deploy production systems that meet the highest standards for security, reliability, and compliance.

Responsibilities

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· 5+ years of experience in FedRAMP, federal cybersecurity/compliance, RMF, ISSO/ISSM functions, security assessment/audit, cloud operations, technical account management, or related roles.

· 3+ years of direct experience supporting FedRAMP authorization, RMF, and/or ongoing authorization and ConMon activities.

· Demonstrated experience supporting an organization through authorization activities, including areas such as SSP/control documentation, evidence development, assessment readiness, POA&M management, ConMon, annual assessments, significant changes, or agency/assessor responses.

· Strong working knowledge of FedRAMP, NIST RMF, NIST SP 800-53, and shared responsibility in cloud environments.

· Experience translating technical, security, and compliance requirements into clear guidance for customers and business stakeholders.

· Experience working directly with federal agencies, CSPs, 3PAOs, ISSOs/ISSMs, AOs, or similar authorization stakeholders.

· Understanding of federal cloud procurement and how FedRAMP authorization supports agency adoption, security review, and ATO processes.

· Experience independently managing customer relationships, competing priorities, escalations, and cross-functional technical workstreams.

· Strong executive and technical communication skills.

· Experience with AWS, Azure, or GCP preferred.

What We Offer

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Knox offers a competitive employee benefits package including Medical, Dental, Vision, Life & Disability, unlimited PTO, and an employee funded 401k plan. Please note, benefits are subject to change.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Knox is proud to support veteran hiring — we encourage veterans and transitioning service members to apply and welcome the unique skills and experience you bring.

Hiring Requirement: Due to the nature of our work with federal government clients and compliance with applicable regulations, this position requires U.S. citizenship. Dual citizenship is not permitted for this role. Candidates must be able to provide documentation verifying sole U.S. citizenship status as part of the background check process.

Any offer of employment is contingent upon the successful completion of all required pre-employment screenings, including a background check, in accordance with applicable laws and government contract requirements.