Site Reliability Engineer 2, Managed Gateways

India·Bangalorefull-timemid

EngineeringDevops Engineer

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Quick Summary

Key Responsibilities

Implement and maintain robust automation for deploying and operating Kong's Managed Gateways across various cloud environments. Monitor system health, performance, and uptime, striving for 99.

Technical Tools

EngineeringDevops Engineer

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role

~1 min read

As an SRE 2 for Managed Gateways, you will be pivotal in ensuring the rock-solid reliability, scalability, and performance of Kong's critical managed services. Your expertise will directly impact customer trust and position Kong as a leader in the Agentic Era through unparalleled product stability.

Responsibilities

~1 min read

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Implement and maintain robust automation for deploying and operating Kong's Managed Gateways across various cloud environments.
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Monitor system health, performance, and uptime, striving for 99.99% availability for our core infrastructure.
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Resolve complex production incidents efficiently, participating actively in on-call rotations to maintain service continuity.
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Build resilient tools and systems that enhance the overall reliability and operational efficiency of our platform.
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Contribute proactively to the prevention of technical debt, ensuring sustainable and scalable operations as Kong grows.
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Collaborate closely with engineering teams to design, review, and implement resilient and highly scalable services.

2+ years of experience applying Site Reliability Engineering (SRE) principles and practices in a production environment.

Hands-on experience with Kubernetes and major cloud platforms such as AWS, GCP, or Azure.

Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog).

Solid understanding of networking concepts, distributed systems, and API gateways.

Nice to Have

~1 min read

Experience with Kong Gateway or other API management platforms.
Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Kubernetes Administrator).
Active contributions to open-source projects or developer communities.

#LI-AP1

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.