Head of Customer Supply Chain - FTC

At KP Snacks, we're passionate about building great partnerships and delivering excellent service to our customers. We're looking for a Head of Customer Supply Chain to lead a critical function at the heart of our business, ensuring we remain easy to do business with while delivering great service every day.

This is a high-profile leadership role that combines strategic thinking with operational excellence. You'll lead both our Customer Services team in Ashby and our Customer Supply Chain team in Slough, bringing together customer service delivery, supply chain strategy and customer collaboration. Sitting on the Supply Chain Leadership Team, you'll be the key link between our customers, Commercial teams, Manufacturing, Logistics and Central Supply Chain functions.

You'll shape our customer supply chain strategy, lead major customer relationships, drive continuous improvement, and help ensure we deliver outstanding service across some of the UK's largest retailers. This is an excellent opportunity for a people-focused leader who enjoys influencing at senior level, driving change and developing high-performing teams.

• Strong leadership experience across customer-facing supply chain functions
  A proven track record of leading teams across both operational customer service environments and strategic customer supply chain roles

• Experience working with major retailers within FMCG
  The ability to build trusted relationships with senior customer stakeholders and manage complex supply chain challenges within a fast-moving commercial environment

• Broad business and supply chain exposure
  Experience working across multiple businesses, functions or supply chain disciplines, bringing a well-rounded perspective and strong commercial understanding

• Outstanding stakeholder management and influencing skills
  The ability to align cross-functional teams, influence at Director level and build effective partnerships both internally and externally

• A track record of leading change and developing people
  Experience building capability, coaching teams, managing transformation programmes and creating high-performing, engaged teams

Our purpose
At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers.

For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact.

As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day.

We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

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