Field District Manager

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme’s Field District Manager is responsible overseeing all Retail sales and operations for stores in the assigned market. The district manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members’ abilities and competencies, and works to achieve the financial objectives established for the assigned market through revenue and cost management initiatives. You will work with the Division Director and other Krispy Kreme management in continuing to develop the market.

• →Directing and managing market sales efforts, which may include goal setting, sales training, Hot Light times, retail sales, fundraising, up-selling.
• →Offering innovative ideas for maximizing sales.
• →Talking with customers, handling their complaints, and acting on their suggestions when appropriate
• →Maintaining each store’s community involvement via advertising, sponsorships, and promotions
• →Achieving business plan objectives and profitability as described in the market operating plan and established financial goals.

• A minimum of 3 yrs of multi-unit management experience is required.
• Previous operations management experience with a QSR concept is required.
• Communication, supervisory, and organizational skills required. 
• Computer literacy and experience in a production environment preferred. 
• Successful Krispy Kreme district managers are individuals who set goals in a team environment, establish plans to meet those goals, and coach team members to achieve them.
• High school diploma or equivalent is required.
• Considerable experience with food, management, production, and customer service is required.
• Self-motivation, creativity, and adaptability
• Strong communication, organizational, problem solving and leadership skills.
• Pleasant disposition, sociable, accommodating nature, and enthusiasm.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. 

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.