Duty Free Store Manager | WSI

Western Sydney International Airportmid

RetailStore Manager

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Quick Summary

Key Responsibilities

✅ Deliver sales, profit, and customer experience targets by leading exceptional service, coaching high-performing teams, analysing retail KPIs, and driving promotional, upselling,

Requirements Summary

✅ Previous retail management experience in a KPI driven sales environment, ideally in travel retail or luxury. ✅ Strong customer service focus, leadership and coaching capability.

Technical Tools

RetailStore Manager

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Reporting to the Retail Performance Manager, you will lead the day-to-day operation of the WSI DF store to deliver profitable sales growth, exceptional customer experiences, operational excellence and a highly engaged team.
You will be accountable for achieving commercial and operational targets while creating a culture of service excellence, continuous improvement and compliance with company standards.

Responsibilities

~1 min read

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

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