Lalamove
Lalamove13d ago

Driver Operations Lead

Parañaque, Metro ManilaFull-timelead
OperationsOtherDriverOperations Lead
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Quick Summary

Overview

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology.

Technical Tools
OperationsOtherDriverOperations Lead

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. 

  • Review and validate vehicle documents and driver requirements submitted during onboarding
  • Ensure timely processing of verification requests to meet operational deadlines
  • Handle complex or escalated verification cases and resolve issues efficiently
  • Monitor team productivity, quality, and turnaround time of verification tasks
  • Collaborate with Driver Operations, Onboarding, and Hub teams to resolve document verification concerns
  • Maintain and monitor verification trackers and documentation records using Microsoft Workspace tools
  • Create, review, and enhance Standard Operating Procedures (SOPs) related to verification processes
  • Identify process gaps and recommend improvements to optimize verification workflow
  • Provide coaching, guidance, and support to team members to ensure performance and development
  • Prepare reports and updates related to verification performance and operational metrics
  • Knowledge and experience using Microsoft Workspace (Excel, Teams, Outlook, etc.)
  • Strong understanding of document validation and compliance requirements
  • Ability to lead teams, manage workloads, and ensure operational efficiency
  • Experience in logistics, transportation, or driver onboarding operations is an advantage
  • Bachelor’s degree in Business Administration, Logistics, Operations Management, or related field (preferred)
  • At least 2 years of supervisory or team leadership experience
  • Experience in vehicle and driver document verification processes
  • Location & Eligibility

    Where is the job
    Location terms not specified
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    April 21, 2026
    First seen
    April 21, 2026
    Last seen
    May 4, 2026

    Posting Health

    Days active
    13
    Repost count
    0
    Trust Level
    36%
    Scored at
    May 5, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Lalamove

    Lalamove is a leading on-demand delivery technology company that connects users with drivers in multiple countries, enabling fast and efficient delivery services.

    Employees
    3k+
    Founded
    2013
    View company profile
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    LalamoveDriver Operations Lead