Talent Acquisition & HR Development Manager

The HR Development & Talent Acquisition Manager - Group is responsible for leading recruitment operations, onboarding, training, and talent development across the Lapaire Group's footprint (currently 10 countries).

Working closely with the HR Director, he/she drives the operational rollout and structuring of HR initiatives, supervising the Talent Acquisition & Onboarding (Pillar 1) and L&D / Talent Management (Pillar 2) teams. He/She collaborates with the Operational Excellence team, Support Departments, and Country Managers. He/She manages a team of Recruiters and HR Development Assistants based in Abidjan and Kampala.

• Supervise and optimize recruitment operations (Ops & Support profiles) across all countries to ensure fast, qualitative, and structured hiring processes.
• Guide recruiters in sourcing strategies, talent pipeline building, and employer branding initiatives (in collaboration with Communication).
• Ensure daily optimization and team usage of the recruitment platform (ATS).
• Drive and monitor the standardized Group onboarding framework (welcome kits, probation period tracking, 30-60-90 day reviews, culture integration).

• Lead the implementation of performance review cycles (via HRIS) and assist managers in tracking performance improvement plans (PIPs).
• Coordinate with L&D leads and Country Trainers to design, organize, and track job-specific training paths (opticians, sales representatives, branch managers etc.).
• Collect training needs from country teams and Support departments, ensuring the execution of development plans.
• Drive internal mobility, succession planning, talent reviews, and employee engagement initiatives (eNPS surveys and action plans).

• Manage, coach, and support recruiters and HR assistants in their daily tasks, tracking key HR metrics (time-to-hire, retention, onboarding completion, training progress).
• Ensure seamless coordination and communication between Francophone and Anglophone team members (e.g., Uganda team).
• Structure HR processes and workflows to prepare the scaling from 10 to 20 countries.

• Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Human Resources, Business Administration, or a related field.

• 6 to 8 years of overall HR experience, with solid practice in Recruitment, Onboarding, and L&D / Talent Management.
• At least 2 to 3 years of experience managing or leading an HR team.
• Proven experience in a multi-site, fast-growing, or international environment (Retail, FMCG, Distribution, or Services).

• Proven leadership, coaching skills, and process-oriented mindset.
• Excellent communication, listening, and interpersonal skills.
• Structured, pragmatic, and comfortable in a fast-paced scale-up environment.
• Strong command of HR software (ATS, HRIS, LMS) and Google Suite.

• Full professional fluency in English and French is mandatory (spoken and written) to interact seamlessly with regional teams.