Customer Service Agent

Laramie Regional Airport is seeking to hire a Customer Service Agent. This is a part-time position 
working a mixture of evenings and weekends for 5 to 20 hours per week. The Customer Service Agent
will be part of the Fixed Based Operation Team. You will be giving the customers of Cowboy Aviation 
the best Laramie, Wyoming experiences possible. As part of the team, you will be greeting customers 
as they come in, answering phone calls and questions about Laramie Regional Airport and the 
services of Cowboy Aviation. The Customer Service Agent will also be asked to keep all areas in the 
buildings picked up and clean.

Minimum Qualifications:
•  Excellent written, verbal, and interpersonal communication skills.
•  Basic computer skills (Microsoft Office).
•  Flexible schedule.

Desired Qualifications:
•  Ability to interact with the public.
•  Outgoing Personality
•  Customer Service to include Point of Sale (POS) experience

The Customer Service Agent will be responsible for the following:
•  Answers phones, route calls, take messages, and provides general information.
•  Greeting and directing customers.
•  Schedule appointments, meetings and conferences and assist in data collection and reports as 
     needed.
•  Possesses strong personal skills with a customer focus.
•  Sales of merchandise with the use of cash and or credit card.
•  Cleaning.
•  Assist in other areas of the airport as needed.
•  Use strong customer service skills to provide the best experience possible.
•  Some landscaping, outside manual labor, and snow shoveling.

Salary Range: $15.00/hour.

Laramie Regional Airport is an Equal Employment Opportunity employer. All qualified applicants will 
receive consideration for employment without regard to race, color, religion, sex, sexual 
orientation, gender identity, national origin, disability or protected veteran status. We will 
conduct a background investigation for the final candidate being considered for
employment.  Open until Filled