Talent Acquisition Manager - Operations

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s most exciting unicorns with a team of over 800 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs

We’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.

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  You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.

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  You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.

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  You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.

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  You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.

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  You think creatively about sourcing, finding untapped channels and talent pools.

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  You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.

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  You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

• You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities.

• Previous experience hiring Operations roles or a managing high-volume recruitment.

• You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.

• You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.

• You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.

• You have experience adopting AI into your every day workflows.

• You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.

• Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.

• Team interview - 45 minute interview with a member of the Talent team.

• Take home assignment - 3-5 working day deadline

• Final Onsite interview - 45 minute interview to present your take home assignment with the Talent team and a 30 minute Leadership interview with our VP of People / Chief of Staff.

• Winning team: the opportunity to scale up one of the world’s most successful fintech companies

• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

• Health coverage: support for your physical and mental wellbeing, including private health cover

• Retirement & savings: long-term financial wellbeing through retirement savings plans

• Employee referral programme: earn a competitive bonus when you refer successful new team members

• Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations

• Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

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