Lead Product Manager, Rider Experience

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.

Lime is growing! We are on the lookout for a product leader to join our innovative Rider team: a Lead Product Manager, Rider Experience.

In this pivotal role, you'll join the Rider product team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms. This role will be focused on a major area of the Rider experience that will help make Lime easier, more intuitive, and more valuable for riders.

We are looking for someone who thrives in a dynamic environment, and is adept at solving immediate challenges while keeping an eye on long-term strategy. If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact.

This position may require occasional travel to support business operations, which is considered an essential function of the role. Lime will provide reasonable accommodations as needed.

This is a remote position with a requirement for candidates to reside in the United States to maintain effective collaboration across teams.

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  Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back.

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  Drive continuous improvement of the rider journey, focusing on usability and satisfaction.

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  Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps.

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  Collaborate cross-functionally with engineering, design, data, and marketing teams to implement new features.

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  Manage the entire product lifecycle from conception to launch and post-launch analysis.

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  Prioritize product backlog and development efforts to align with business goals.

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  Establish and track key performance indicators to measure product success.

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  Identify opportunities to use AI to create simpler, more personalized, and more effective rider experiences.

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  Use AI tools as part of your day-to-day product development process to accelerate research, analysis, prototyping, and execution.

• Minimum 7+ years of experience in product management within a big tech or startup environment.

• Proven track record of managing and launching successful consumer-facing mobile app products. Experience in mobility, transportation, or marketplace products is a big plus.

• Strong analytical and problem-solving skills.

• Excellent communication and team collaboration abilities.

• Strong AI fluency and hands-on experience using modern AI tools to improve how you build products. Experience building AI-powered consumer products or experiences is a plus.

• Bachelor’s degree in Business, Engineering, Computer Science, or related field.

• We are a remote first company! We welcome applications from anywhere in the US or Canada.

Preferred Experience:

• Experience in mobile app development and UX/UI design.

• Experience building AI-powered products, features, or workflows with tools like Claude.

• MBA or advanced degree in a related field.

• Prior experience and comfort in a fast-paced, scaling dynamic environment.

• Previous Mobility or Transportation experience is a big plus.