Oracle Service Contract Functional Consultant

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Functional ConsultantBusiness Analysis & Process

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Overview

Corporate:Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise,

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Functional ConsultantBusiness Analysis & Process

~1 min read

→Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
→Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service,
→Manage contract creation, renewals, billing, pricing, and entitlements.
→Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.

→Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
→Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
→Troubleshoot and resolve production issues, ensuring minimal business disruption.
→Ensure compliance with organizational standards, documentation practices, and change-management policies.

→Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
→Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

~1 min read

Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
2 - 15 years of experience as an Oracle Functional Specialist with strong expertise in Oracle Service Contracts (OKS).
Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
Experience working with SLA-driven environments and cross-functional service operations.
Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
Solid analytical, troubleshooting, and communication skills.
Self-driven and strong coordination skills, able to work independently with technical, functional, and business user teams.
Willing to support extended or off-hours activities when required.
Familiarity with Oracle AIM/OUM methodologies.