Production Supervisor

Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us.  We are employee owned and relationship powered.

Located at our Byron Center office, the Production Supervisor will be responsible for ensuring the timely completion of customer orders. Day-to-day responsibilities include:

The Production Supervisor is responsible for the overall culture of their team.  This means that they will lead by example and have high expectations for how we interact with each other and the ways in which we work together.  The Production Supervisor will be responsible for knowing the culture of the team on a daily basis and will own the system of capturing improvement plans along with leading the team to develop robust and sustainable corrective action.  The following are details into each area:

Communication- Communication is the most important part of developing the desired habits of a shop culture.  When, what, why and how should all be part of the Production Supervisors strategy to communicate with their team.  Following are the Production Supervisors responsibilities:

• →Execute a daily communication process to highlight prior day performance (SQDC) to team members
• →Take the lead on communicating company policies, key events and general information that is critical for Employee Owners to know what is happening in the life of Lumbermen’s

Development- The Production Supervisor balances development of self and their teams.  They should have documented personal action plans that are aligned with the Operations Manager and meets the growth needs.  The same goes for all Employee Owners.  Following are the Production Supervisors responsibilities

• →Develop a personal accountability system to house completed, open and future action plans for future personal development. Meet with the Operations Manager (at least monthly) to discuss progress and support needed
• →Support the process development, communication and evolution of team member roles (shop floor and office) by coaching individuals to understand the business and own it
• →Be an influential leader that develops peers and others within the department by showing integrity, character in the face of adversity, ways to effectively problem solve and participate in actions that promote improved business results

At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service.  It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment. 

• Positive attitude
• Strong communication skills, both written and verbal
• Commitment to safety and adherence to policies as a top priority
• Ability to delegate work and effectively lead a team to success
• Effectiveness in providing clarity to team in achieving company goals and objectives
• Strong problem-solving skills.
• Natural detail-orientation
• Ability to accurately read orders and stage material to internal customer needs
• Desire to “do things right the first time”

• High School diploma/GED required
• Prior woodworking would be considered a plus; router, miter saws, table saws
• Prior cabinet manufacturing or trim carpentry work would be considered a plus
• Knowledge of exterior doors desired