Regulatory Change Manager

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

The Regulatory Change Manager within the Cash Management (Payments) Department is responsible for helping various Luminor stakeholders to understand regulatory language and translate it into business product language by breaking down regulations into actionable items. The role also contributes to proactive risk management and compliance culture in Luminor Group.

• Provide payments regulatory guidance to a wide range of stakeholders

• Manage and coordinate all activities required to control, track, and audit regulatory deliverables across Luminor

• Oversee payments-related risks, conduct risk and control self-assessments, prepare risk reports, and perform broader risk management activities

• Maintain internal documentation, terms and conditions, and risk records

• Support external communications related to payment inquiries and questionnaires with regulators, customers, and the media

• Prepare, deliver, and present business management reports

• Represent Luminor in engagements with regulators and auditors, as well as coordinate processes with both internal and external audit stakeholders

• Higher education degree (preferably in law)

• Good awareness of Baltic and European regulatory requirements related to payment services, especially PSD2 and the upcoming Payments Service Regulation

• 3+ years’ experience in Banking, Legal, Compliance, or Payments areas is strongly preferred

• Fluent English and the local language are required in spoken and written communication

• Good organisational and time management skills

• Excellent communication as well as strong problem solving skills

• Ability to work independently and effectively manage workload

• Highly motivated with strong networking and relationship-building skills

• High ethical standards, strong sense of responsibility and commitment to results