Imports Admin Clerk

About the Role:

A great opportunity for someone wanting to get into the world of logistics, learn new skills and be part of a highly reputable, dynamic team that consistently delivers 5* service throughout the Lush business.

A varied administrative role that will involve learning all aspects of the daily operations to include booking freight, processing invoices, customs queries, responding to emails in a timely manner and general record keeping. You will be working in collaboration with our Procurement Team, Buyers and Freight Forwarders to help manage our ever-growing portfolio of suppliers, whilst continuously providing a high level of service. This will involve giving instructions for customs clearance, checking customs entries and on occasion may also require working directly with HMRC. 

There’s always something new to learn, it’s an interesting role that will pique your curiosity. You will come to know where we import our ethically sourced raw materials from around the globe, as we aim to deliver them safely and in good time for production. This can be fast paced as the wheels never stop turning, so the ability to prioritise your workload, be solution focused and work under pressure is necessary. No two days are the same and your tasks may change depending on the ever-changing, fast-moving needs of the business. It’s a role that is very much at the heart of the supply chain, so excellent communication all round is key.  

A dynamic team player, well organised, customer focused with excellent communication skills and one who is prepared to go the extra mile to really make a difference. You will have a great eye for detail, can prioritise your workload and handle change and uncertainty with ease and resilience. You have the confidence to be gently persistent when required to get the job done, with a supportive, flexible, proactive approach and positive can-do attitude. You are happy to work collaboratively with others as well as on an individual basis, using your own initiative as and when required within the scope of work. Freight knowledge is desirable but not essential as you are keen to learn and upskill with a willingness to invest in yourself and own your personal development and growth.