Business Intelligence Engineering Manager

Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.

Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/

You will be the manager and project lead for modernizing our BI and reporting infrastructure. You will lead the design, development, and delivery of the company’s analytics platform, data warehouse, and business reporting. This role manages the BI engineering team, sets technical standards for data modeling and metrics, and partners with business leaders to deliver accurate, timely, and actionable insights that support decision-making across Sales, Operations, Finance, and Leadership.

You will be the go-to person for all business intelligence within the Maddox family. You will have intimate knowledge of our business and be able to quantify our performance by collecting data from the various systems that manage all our operations. Your work will enable us to make better decisions, more effectively prioritize our efforts, and do a better job of celebrating our wins. You will have the satisfaction of watching your colleagues be faster and smarter because of the data and training that you & your team provide them.

Reactively, you will prioritize and execute on internal user requests for insights and training them on how to use all reporting. You will manage modifications to data pipelines in response to API changes. You will troubleshoot and repair faulty data flows and reports.

Proactively, you will set clear priorities, standards and delivery expectations for the team getting your own hands dirty whenever needed. You will focus on quality, longevity and speed of delivery when creating views that make core business objects easy to query and business performance simple to quantify. You will implement systems & processes that provide change management and data pipeline observability. You will provide training to internal business users on the proper usage of data and reporting tools. You will be comfortable troubleshooting data integrations from source systems when required.

Maddox maintains a give-the-best/expect-the-best attitude. Our team is equipped with high-end laptops (mostly Apple, some Windows) with multiple external monitors. We have a stipend-supported BYOD mobile policy and our team uses a variety of both iOS and Android smartphones. We exclusively employ cloud-based solutions, enabling our team to work from anywhere. We prefer to use enterprise-supported open-source projects integrated with single-focus, best-in-class SaaS products, rather than rely on all-inclusive solutions with high vendor lock-in. Solutions we currently employ (or are implementing) include: BigQuery, Metabase, Google (Mail, Drive, Doc, Sheets), Odoo ERP, Slack, RingCentral, Pipedrive, Asana, QuickBooks Time, Gusto, Ubiquiti.

Our current tech stack includes:

• NextJS, NodeJS & Typescript - for custom integrations and web applications
• React - for frontend
• Shadcn - UI library
• MySQL & Postgres on Google Cloud SQL - operational data store
• Python  - for ERP & scripting
• Legacy PHP - minimal development here
• Docker
• Terraform
• Google Cloud Platform (Cloud Run, IAM, BigQuery, Cloud SQL, GCS, GCE, etc.)
• Metabase - BI reporting / visualization

• You are a hands-on leader and comfortable mentoring and working with junior colleagues.
• You have proven experience interacting with key stakeholders explaining technical problems in simple, easy to digest ways.
• You love making businesses more efficient and scalable.
• You are a fast learner and pick up new technologies and user/business contexts quickly.
• You are focused and able to maintain excellent attention to detail.
• Your colleagues are located all across the country, so you need to be able to communicate clearly and succinctly via phone, email, and chat.
• You are comfortable with abstract thinking and domain-driven design.
• You prefer a healthy team vs. operating as a lone wolf.