Executive Assistant & ServiceTitan Operations Specialist - Freelance, Remote

A fast-growing, locally owned home services company delivers plumbing, heating, and HVAC solutions across multiple communities. They prioritize five-star service, safety, and first-visit resolution with fully stocked trucks and highly trained technicians. With 20+ years in the region, they leverage modern tools like ServiceTitan to keep operations efficient and customer experiences seamless.

The owner needs an experienced, tech-savvy Executive Assistant who can own ServiceTitan-driven operations to free up leadership time, accelerate payroll accuracy, and tighten cash flow. This role exists to bring rigor to GPS-to-timesheet reconciliation, automate bonus and review reporting, and stabilize collections—while ensuring day-to-day executive support is proactive and organized. Ultimately, the assistant will turn operational friction into clear, repeatable processes that restore focus to growth and customer service.