OCFS Psychotropic CPS Case Aide

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Child Protective Services Case Aide

Opening Date: September 30, 2026

Closing Date: October 14, 2026

Job Class Code: 5074

Grade: 18 (Pro/Tech)

Salary: $21.66 – $27.67 per hour*

*Employees in this classification begin at $21.66 per hour, step 3 of the pay scale

Position Numbers: 02000-4174

Location: We have one vacancy that can be located in our Augusta, Portland, or Biddeford offices.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

This is a specialized Child Protective Services Case Aide position. As a Child Protective Services Case Aide, you will play a vital role in the health and wellbeing of children served by the Office of Child and Family Services – Child Welfare division.

You will be:

•        Assisting in gathering health records for children in custody of the Department

•        Reviewing health records, child welfare reports, Health Info Net, and assisting with subsequent data entry, analysis, and uploading to the electronic information system.

•        Tracking and reporting of health records and information gathered

•        Communication and collaboration with medical office personnel and child welfare staff

•        Assisting in tracking, documenting and electronic filing of informed consent forms

•        Tracking and responding to psychotropic medication review requests

•        All other tasks, projects, and duties as assigned

A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with OCFS staff, resource parents and medical providers.

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

1.        Prior experience with medical records or work in the medical or mental health field.

2.        Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. 

For additional information about this position please contact Jenna Wolfinger, Child Wellbeing Supervisor at (207) 592-5487.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov