Fleet Operations & Analytics Engineer (Sun - Thurs)

United States·Menlo ParkSalarymid

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Company Overview Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial,

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Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations.

The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.

Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.

We are looking to build relationships with people who share our values:

Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.

Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.

Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.

More information can be found at www.mainspringenergy.com

The Linear Generator is a sophisticated, automated, and integrated system spanning a wide range of engineering disciplines including thermodynamics, mechanical, electrical, software, and controls. As a member of our Fleet Operations & Analytics Team, you will be part of a dynamic group that delivers the best product and experience that Mainspring Energy has to offer. This includes operation and monitoring of our fleet of Linear Generators (LGens), debugging issues, management of incident resolution and advanced data analysis aimed at improving our product and communicating on our fleet performance.

This is a highly cross-functional role in a rapidly-scaling company function, and there is an enormous opportunity to influence how this work is done now and into the future. The breadth of this role is perfect for an engineer who wants to use their advanced analytical and technical skills in a fast-paced and challenging environment. We are looking for an ambitious and curious individual excited to work at the interface of operations, systems engineering, and analytics. In order to support our 24/7/365 operations, we are looking for those who are able to work a shifted weekly schedule from Sunday to Thursday.

Manage daily operations of Mainspring Energy’s growing Linear Generator fleet, including remote operation, troubleshooting, and incident resolution

Contribute to a cross-functional team that designs, implements, and uses a real-time monitoring and communication platform

Provide high-quality analytics on fleet availability, performance, and connectivity to Service, Engineering, and Sales teams

Report on NERC compliance metrics and ensure ongoing adherence to regulatory requirements

Identify and communicate major opportunities for performance and reliability improvements

Track and document operational issues along with their root causes and resolutions

Generate accurate, detailed data reports for customers and regulatory agencies

Improve automation and reporting workflows by developing and deploying internal tools

Coordinate with the Operations & Maintenance team to plan and execute scheduled and reactive service events

Collaborate across functions, gaining exposure to quality assurance, reliability engineering, product validation, test engineering, and software development

Support team growth by helping to identify, onboard, and train new team members in a rapidly scaling organization

Bachelor’s degree in an engineering discipline, preferably in Mechanical or Electrical Engineering
Demonstrated ability to build and maintain highly disciplined operations and training processes, including methodical workflow documentation, clear hand-off communication, and detailed incident reporting/analysis
Strong organizational skills and demonstrated ability to effectively manage multiple priorities at once
Strong engineering fundamentals and experience applying these concepts to large-scale physical systems
Previous experience with system-level engineering analysis and troubleshooting, understanding how mechanical, electrical, controls, and software components interact across a broader system
Demonstrated ability to resolve complex troubleshooting problems and independently make right decisions under high pressure situations, employing clear and methodical communication and documentation
Experience with engineering data analysis, including time-series data and dashboard development using cloud-based or industry-standard tools
Demonstrated interest and ability in development of automated software tools and processes (Python preferred)
Role requires full-time presence at our Menlo Park headquarters