Graduate Platform Database Engineer

Job Role: Graduate Platform Database Engineer 
Location: Skopje 
Reporting to: Head of Service   
 

Established in 1984, MAK-SYSTEM’s vision is to design, develop, and deliver globally best-of-breed software to manage Blood, Plasma, Tissue, and Cells from end to end using the best technologies and functionalities for the patient’s benefit. Our software solutions continuously support the digital transformation of organizations such as 

•    Blood Centres 
•    Plasma Centers 
•    Transfusion Services 
•    Tissue Banks 
•    Stem Cell Labs 
•    Cell and Gene Therapy (SME to Big Pharma, CMOs, Hospitals) 

The Graduate Database Engineer is an entry-level position within the Platform Operations team, designed for recent graduates who are starting their career in database engineering. The role focuses on learning core database concepts, supporting daily operations, and building hands-on experience under the guidance of senior team members.
The Graduate Database Engineer completes routine database tasks while developing foundational DBA skills in a structured and team-oriented environment. 

Key Responsibilities: 

•    Completes routine database operational tasks under supervision 
•    Executes backups, exports/imports (Environment Refresh), and basic scripts following defined procedures 
•    Completes on-premises database installation, configuration, and patching activities with guidance 
•    Create, maintain, and update technical documentation
•    Performs on-premises database troubleshooting and issue identification
•    Resolves client on-premises database maintenance tickets
•    Track assigned tasks and maintain accurate ticket updates 
•    Communicate progress and status updates clearly to the team 
•    Follow established processes, standards, and best practices 

Objectives:    

•    Resolve assigned tickets within agreed timelines, maintaining ≥85% on-time completion
•    Maintain accurate and up-to-date tracking of all database activities and time entries
•    Ensure quality and reliability of DB operations
 

Previous Experiences/Qualifications: 

•    Bachelor’s degree in computer science, Information Systems, or related field 
•    Basic understanding of databases and SQL concepts 
•    Familiarity with relational databases (e.g. Oracle, PostgreSQL, MySQL) is an advantage 
•    Basic understanding of operating systems (Linux/Windows) 
•    Analytical thinking and attention to detail 
•    Strong willingness to learn and develop 
•    Good communication and teamwork skills 
•    Learning agility 
•    Attention to detail 
•    Problem-solving mindset 
•    Collaboration 
•    Accountability

What can you expect from us:

•    Comfortable, friendly, professional, and supportive work environment;
•    Hybrid work model with a minimum of 2 days per week in the office.
•    Private health insurance, sponsored sports and fitness activities, a free meal, fruit and beverages at the office;
•    Opportunity to gain international business experience, working for world high-class companies;
•    Possibility for personal and professional growth within a stable environment with ongoing training and support;
•    Open door policy to all levels of management – everyone’s ideas are listened to and highly appreciated.
•    Regular salary reviews
•    Annual bonus scheme
•    Annual training plans
•    English Business classes