General Manager - Aloft Muscat

• Approx. 199 guest rooms and suites 
• Team size: ~80 associates
• Food & Beverage:
  • All-day dining restaurant
  • 1 specialty restaurant/bar concept
• Facilities:
  • Outdoor / rooftop swimming pool
  • Fitness center 
  • Meeting & business facilities
• Market Position: Mid-upscale lifestyle hotel with strong F&B and social spaces

Position Summary

The General Manager is responsible for the overall leadership, direction, and performance of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food & Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.

This opportunity is open to first-time General Managers with a strong operational background - ideally from F&B-driven lifestyle hotels—who are ready to step into full property leadership.

Key Responsibilities Operational Leadership

• Lead and oversee all hotel operations including Rooms, F&B, Engineering, Finance, Sales & Marketing, and Human Resources
• Ensure seamless day-to-day operations with a strong focus on guest satisfaction and service consistency
• Maintain brand standards, operational audits, and Marriott compliance requirements

Food & Beverage Excellence

• Personally champion F&B operations, innovation, quality, and profitability
• Drive performance of the all-day dining and specialty restaurant concepts
• Monitor cost controls, menu engineering, supplier management, and service delivery

Financial & Commercial Performance

• Develop and execute annual business plans and operating budgets
• Drive GOP, revenue growth, market positioning, and cost efficiencies
• Analyze financial reports and implement corrective actions as needed

People & Culture

• Lead, inspire, and develop a team of approximately 80 associates
• Build a strong performance culture with clear accountability and engagement
• Ensure succession planning, training, and compliance with Oman labor laws

Guest Experience & Brand Representation

• Act as the ambassador of the Aloft brand within Muscat
• Personally engage with guests, corporates, and key stakeholders
• Handle escalated guest concerns and protect brand reputation

Safety, Compliance & Governance

• Ensure full compliance with Marriott policies, health & safety standards, and local regulations
• Oversee risk management, security, and sustainability initiatives

Candidate Profile Experience & Background

• Strong operations background, ideally with significant Food & Beverage leadership experience
• Experience within lifestyle or select-service hotels preferred
• First-time General Manager candidates welcome, provided they demonstrate readiness and maturity for full property leadership

Skills & Competencies

• Hands-on, commercial, and guest-focused leadership style
• Strong financial acumen with proven budgeting and cost-control experience
• Excellent people leadership and talent development skills
• Ability to balance brand standards with local market realities

Language & Cultural Fit

• Arabic speaker required
• Strong English communication skills
• Solid understanding of Middle East hospitality culture and guest expectations

Why This Role?

• Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio
• Strong focus on F&B, people leadership, and operational excellence
• Located in a growing business and airport-driven market in Muscat

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.