Handyperson

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 N Quay, Brisbane City QLD 4000 is hiring a Full Time Handyperson to join our Engineering team. As a Handyperson at W Brisbane, you will play a vital role in delivering exceptional guest experiences by maintaining our world-class facilities and guest rooms to the highest standard. Responsibilities include: 

• Respond promptly and professionally to guest maintenance requests, ensuring exceptional service standards and guest satisfaction are consistently achieved.
• Carry out preventative maintenance programs across hotel facilities, including guestrooms , kitchens, plant rooms, mechanical systems, and operational equipment.
• Conduct routine inspections of equipment, plant, and machinery to identify maintenance requirements and support operational reliability.
• Maintain clear and accurate communication between shifts, documenting completed works, outstanding tasks, and operational issues in accordance with hotel standards.
• Perform a range of general maintenance tasks including surface preparation, painting, replacement of lighting and air-conditioning filters.
• Undertake basic plumbing maintenance, including clearing blocked drains, repairing leaks, and resolving guestroom plumbing issues.
• Install, program, and troubleshoot in-room entertainment systems, televisions, and guest technology to maintain a seamless guest experience.
• Adhere to all Workplace Health & Safety procedures. 
• Work collaboratively with the Engineering team, contractors, and hotel departments to ensure all maintenance activities are completed safely, efficiently, and to W Hotel luxury standards.

The below experience is not essential for an applicant with exceptional attitude and a hunger to learn new skills

• Demonstrated experience in general maintenance, including painting, plumbing, carpentry, 
• Strong fault-finding, troubleshooting, and preventative maintenance capabilities.
• Customer-focused approach with exceptional communication and problem-solving skills.
• Sound knowledge of WHS requirements and commitment to maintaining luxury hotel standards through quality workmanship and attention to detail.
• Trade qualification in a relevant discipline preferred, but not essential for candidates with extensive maintenance experience.

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com