Call Center Agent
United States·McGaheysvillemidQuick Summary
00 PM on Monday, September 21. For more information, contact José Antonio Martínez at 540.289.3143.
Massanutten Resort
The Call Center Agent position serves as the primary point of contact for the Resort’s onsite and offsite guests at our Call Center. The Agent strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position assists callers, greets arriving guests, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are creative and possess a friendly disposition with a desire to serve others.
- Customer service
- Problem-solving
- General computer skills
Nice to Have
~1 min read- Prior customer service/guest relations experience and previous hotel/resort work experience
- Knowledge of local area and attractions
-
- Days vary from week to week, including weekends and holidays (when needed)
-
- Varied hours
- 24 to 28 hours a week
- Varied hours
What We Offer
~1 min readResponsibilities
~1 min read- →Serve as primary point of contact for Resort guests
- →Plan and reserve vacation itineraries
- →Respond to email, chat, and phone inquiries
- →Support work culture of service excellence
- →Other duties as assigned by management
Applications accepted until 2:00 PM on Monday, September 21. For more information, contact José Antonio Martínez at 540.289.3143.
Location & Eligibility
Listing Details
- Posted
- September 2, 2026
- First seen
- September 26, 2026
- Last seen
- September 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 11%
- Scored at
- September 26, 2026
Signal breakdown
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