Game Store Associate (Part-Time)

United States·San FranciscoPart-timemid

OtherRetailRetail Sales Associate

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Quick Summary

Overview

At Master Goblin Games we are always searching for game enthusiasts who enjoy capturing the minds and intrigue of others to create the best guest experience.

Technical Tools

OtherRetailRetail Sales Associate

At Master Goblin Games we are always searching for game enthusiasts who enjoy capturing the minds and intrigue of others to create the best guest experience. Founded in 2020 in San Francisco, CA, we’ve established ourselves as a premier tabletop games retailer, providing not only board games, collectible card games, miniatures, and role-playing games, but most importantly a casual, adult-friendly, welcoming place to play.

Would you describe yourself as:

- Someone who is outgoing with a fun personality?

- Has a passion for providing excellent customer service?

- Someone with a flair for hosting events?

- An independent problem solver?

What We Offer:

SALARY: $17.00 - $18.50/hour

WORK SCHEDULE: Thursday - Sunday: 12:00pm - 8:00pm, this is a part-time, 20 - 25 hour per week role

BENEFITS: This position is not eligible for medical benefits

The Opportunity:

This is a great opportunity for someone seeking an entry-level position into the gaming retail space. In this role you will be responsible for ensuring a seamless retail store operations and making sure all in-store gaming events are running without a hitch! Delighting our customers and creating an exciting shopping and gaming experience is the name of the game!

Processing online game store orders

Operating in-store games, demonstrations, and gaming eventsAnswering all inbound/outbound phone calls

Keeping store clean

Monitoring and maintaining store inventory

Communicating and resolving problems related to floor operations by informing appropriate parties

Some mailing/courier duties as necessary

Remotely supporting other operations controllers as necessary

HS Diploma/GED Equivalent

Availability during the weekend and evening hours

Experience playing Dungeons & Dragons (D&D)

Experience playing MTG: Commander

Ability to lift up to 40 lbs

Excellent written and verbal communication skills

Ability to pass a background check

Previous retail sales floor experience

Previous gaming industry experience

Personality Traits We Admire

Grit: We are resilient marathoners who finish what we start and love tackling problems of all sizes. We take critical feedback and push through to get the job done.

Rigor: Data-driven, analytical and exhaustive in decision making. We take in the evidence, integrate information from multiple sources quickly, draw conclusions and take action - quickly.

Collaboration: We leave our egos at home, we challenge each other and we work together to find the best solutions, every day, day in and day out.

Ownership: We sign up for the hard stuff and take extreme ownership to see it through. We make lemonade out of lemons when we have to and don’t let attitude get in the way of getting it done.

Curiosity: Most of us dork out over non-work related topics at a ridiculous level of detail, because that’s how we’re wired. We’re naturally inquisitive, ask tough questions, and aren’t afraid to ruffle feathers to find better answers.

Honesty: We’re transparent and honest because that’s the right way to treat other people. Integrity is the basis of trust, and trust is everything when you’re creating the future together.

Please be advised: Master Goblin Games (MGG) does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement, MGG and affiliates shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to MGG employees, shall be deemed the property of MGG.