Targeted Case Management Specialist

Matthew 25 has been recognized as a top workplace 4 years in a row—and we’re just getting started! Come join our mission-driven team!

At Matthew 25, we’re proud to offer a benefits package designed to support our employees both professionally and personally:

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever—we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities, including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission-focused workplace where every team member is dedicated to serving our community

Join us and make a difference every day while thriving in a supportive, rewarding work environment!

Matthew 25’s Mission:

“We exist to serve those at risk for, living with, or impacted by HIV or other STIs through inclusive healthcare, education, and support while fostering community partnerships to combat stigma and improve overall healthcare and quality of life.”

Matthew 25’s Vision:

“Our vision is to exist in communities where comprehensive HIV and STI prevention is widespread, ensuring universal access to high-quality, inclusive healthcare and supportive services. We aim for those living with HIV to achieve undetectable status, resulting in zero new HIV diagnoses, and to eliminate new STI infections. We are the trusted resource for HIV and STI services, fostering a culture of love, service and hope in every interaction.”

Overview:

The Targeted Case Management Specialist plays a key role in connecting clients to essential medical and support services, focusing on individuals who speak English as a second language. Case management, as defined by the Ryan White Program, involves a range of client-centered services that link clients to healthcare, psychosocial support, and other necessary services, provided by both medically credentialed and other trained professionals. The Targeted Case Management Specialist will assess each client’s unique needs, develop personalized care plans, and ensure access to both formal and informal support systems. This role includes advocating for clients, promoting health literacy, and working closely with multidisciplinary teams to facilitate access to treatments, medications, and insurance. By building strong connections with clients, community partners, and support networks, the Targeted Case Management Specialist ensures clients receive the necessary resources and care, with a particular emphasis on addressing language and cultural needs.

Key Responsibilities

• Assess and identify the individual needs of clients, particularly those who speak English as a second language, providing tailored interventions and fostering patient-centered care.
• Advocate, support, and educate clients, with a focus on wellness and informed health decision-making, ensuring culturally sensitive approaches for clients who may face language barriers.
• Develop, implement, and manage an inclusive, individualized care plan that considers language needs, ensuring access to both formal and informal supports. Make necessary referrals to community resources.
• Promote health literacy by assisting clients in making informed decisions about their health, addressing any language or cultural barriers that may arise.
• Strengthen professional practice through continuous learning of best practices and skill development, particularly related to working with diverse, multilingual populations.
• Ensure clients receive certification/recertification for the Kentucky Ryan White Program and facilitate access to medication, treatment adherence counseling, and medical insurance, with special attention to language support needs.

QUALIFICATIONS

• Must have a Bachelor’s of Social Work or a B.S. in a related field.
• Bi-lingual is preferred
• Basic knowledge of case management principles.
• Experience working in a nonprofit organization or a strong desire to work in service driven environment. 
• 100% Commitment to Matthew 25's mission, vision and values
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel
  
• Must be able to pass a drug screen and background test.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work vary, but within Indiana are Monday, Wednesday, Friday 8-430, Tuesday 7-7, Friday 8-1230. Occasional evening and weekend work may be required as job duties demand.

This position is considered a hybrid position when duties are performed within the scope of this job description. If performing duties outside of the essential duties of this job description, the employee may request an alternative accommodation from their director to best meet the needs of the employee for the terms of the irregular duties. (Example: Employee is participating in a virtual conference and is requesting to WFH to attend and accommodate employee needs during the time of the conference).