Senior Fraud Risk Specialist

MeDirect is a Maltese digital bank, founded in 2004, with over 160,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both retail and corporate clients, including daily banking, savings and corporate services.

We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.

Role Overview:

As part of the second line of defence, the Senior Fraud Risk Specialist will serve as a subject matter expert in fraud risk management within the 2nd Line of defence risk team, reporting directly to the Senior Operational Risk Manager.

Reporting to the Senior Operational Risk Manager, you will be responsible for the implementation and management of fraud risk policies and oversight of fraud controls to ensure that MeDirect effectively manages fraud risk and meets its regulatory obligations.

Duties and responsibilities:

• Support and enhance the fraud governance framework, providing oversight of fraud operations, investigations, and supporting processes
• Manage and maintain the fraud training program
• Perform quality control and quality assurance reviews of fraud operational activities to assess adherence to procedures, controls, and regulatory expectations
• Identify and analyse trends, control gaps, and execution issues and partner with 1st line to recommend corrective actions
• Maintain fraud policies, procedures, and control documentation
• Support control testing and monitoring activities, including documentation of results, issue tracking, and remediation validation
• Lead risk assessments where necessary into emerging fraud risks
• Develop and maintain fraud metrics and reporting
• Work closely with the product, operations, legal and compliance teams to ensure that fraud risk management practices, product launches and business initiatives are aligned with the fraud risk appetite and meet regulatory requirements
• Promote a strong risk and control culture
  

Required knowledge, skills and experience:

• At least 5 years experience in fraud or payments or a related role within the financial sector (fintech, banking or payments preferred)
• Bachelors or Masters degree in a relevant field, or equivalent relevant experience
• Professional certification in fraud prevention is preferred
• Experience supporting fraud operations
• Working knowledge of fraud risks, typologies and operational processes
• Excellent communication skills, both oral and written, with fluency in English (French or Dutch considered a plus)