Virtual Medical Assistant - On Site

MedSpecialized, Inc. is looking for a Virtual Medical Assistant!

About the Client: DrCatalyst
DrCatalyst (DrC) is a healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.

Work Schedule and Arrangement: Night shift, Onsite work

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities:
•    Answer inbound calls and help for scheduling, rescheduling, and clinic information.
•    Make outbound calls for patient appointment reminders, wellness checks, and more. 
•    Supply EMR notes on all calls conducted looping in onsite personnel and providers.
•    Google Chat with online personnel, as well as separate chats with DRC team members.
 

1. Candidate Application Form
2. General Assessment 
3. Phone Screening
4. Technical Interview (Virtual)
5. Reference Check
6. Job Offer
7. Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower. 

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com