Social Worker/Care Coordinator

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

As part of HIP you will be based in a dynamic office working alongside a multidisciplinary team of Allied Health Staff and Specialist Nurses who provide a high level of support and care coordination to HIP clients within the Wyndham catchment.

This is a high performing team working Monday to Friday, office hours.  You are not required to work weekends or public holidays. 

HIP consists of 4 services; Community Based Rehabilitation and Complex Care Coordination; as well as Falls and Balance, and Continence Clinic .

The Social Work /Care Coordination role services Complex Care Coordination as a Care Coordinator and the Community Based Rehab Team in a Social Work capacity.

• Supporting clients in the community and within the outpatient setting, your role would include: home visits, comprehensive assessments, comprehensive psychosocial assessments, crisis intervention, supporting clients to access services such as Centrelink, NDIS or VCAT, facilitating family meetings, completing appropriate referrals and presenting at case conferences.
• The position requires an extensive understanding and awareness of working in a community setting - community experience is desirable.
• The successful applicant will demonstrate ability to complete complex care need assessments, with extensive knowledge and experience in applying the most appropriate interventions to best support the client, including for mental health issues.
• Utilising therapeutic counselling skills
• Utilising motivational interviewing techniques to help clients explore and resolve their uncertainty, as well as setting SMART goals

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
• A compassionate, flexible and positive approach to effective patient care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative, interdisciplinary team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.
• Full Victorian Driver’s License (no restrictions)
• Broad range of experience in areas such as advocacy, mental health, housing and homelessness, carer related needs, elder abuse or psychosocial issues
• Mandatory Bachelor or Masters of Social Work
• Eligibility for membership with the Australian Association of Social workers

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.