Corporate Consultant - Senior Editorial Writer & Content Strategist

• Partner with Account Management and Sales to identify client stories worth telling
• Develop anonymized or attributed client stories that are specific and authentic, not templated
• Build a repeatable process for sourcing, quantifying, and clearing client stories – including getting to business outcomes, not just a list of services delivered

• Demonstrated experience covering or analyzing at least one of: customer experience, contact centers, BPO/outsourcing, trust & safety, content moderation, enterprise SaaS, or digital operations
• A track record in journalism, trade publishing, industry analysis, or research writing – not general content marketing
• Demonstrable executive ghostwriting, with published examples
• Experience producing or interpreting original research – surveys, benchmark data, industry datasets

• You can pull a story out of a 30-minute conversation with a busy executive
• You can take a pile of ideas or a rough brief and build a coherent, logical argument
• You know how trade publications work: pitching editorial angles, sponsored content, co-authorship, and when each is the right call
• You can name the publications, newsletters, and analysts that matter in this category
• Comfortable in plain text workflows, Markdown, and GitHub
• You know how to diagram a sentence, apply the Paramedic Method from Revising Prose, or have read Several Short Sentences About Writing more than once and have thoughts about how to apply it editorially
• You're allergic to AI slop
• You're already thinking about how to improve this job description

• Operates with editorial judgment, not just execution; pushes back when a brief doesn't have a story yet
• Fast and self-directed; sets their own production pace without heavy oversight
• Comfortable working as an independent contractor alongside an in-house team

U.S. Candidates: This engagement is not available to individuals who will perform services from New York City, New York, or Jersey City, New Jersey. Contractors must perform services from an eligible U.S. location outside those jurisdictions for the duration of the engagement.

How To Apply

• Two writing samples that were published under someone else's name – an executive byline, a ghostwritten article, a placed piece. Tell us the outlet and roughly when. If the work is confidential, an anonymized version or a description of the engagement is fine; we understand ghostwriting is often unattributable.
• One sample under your own byline – ideally something reported, analytical, or data-driven
• A cover letter. We strongly encourage one. You're a writer, right? Write.

On AI: The cover letter and samples should be yours and we will be reading for that.

ModSquad is a fully remote company. We support clients in customer experience, content moderation, trust & safety, and digital engagement.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.