Senior Manager, Portfolio Analytics

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Senior Manager, Portfolio Analytics transforms data into strategic insight across the full customer credit lifecycle, from acquisition through account management and ongoing engagement. Responsible for ongoing performance monitoring and providing deep, forward-looking actionable insights that will help shape portfolio strategy by identifying emerging trends and opportunities.

• Lead the end-to-end monitoring framework for all unsecured lending products, delivering clear, actionable insights to senior business leaders
• Identify emerging risks, behavioural trends, customer needs, and operational signals across the customer journey

• Provide thought leadership on key topics such as the competitive landscape, market share, customer profile, macroeconomic trends, and product-specific performance
• Translate general business questions into analytic requirements and deliver meaningful insights and recommendations to solve business problems

• Collaborate closely with Product, Marketing, Retail, and Digital to track, monitor, and optimize acquisition performance, including campaigns, offers, and the application and onboarding funnel
• Act as the main point of contact between the business and data teams to provide insights beyond what is requested and deliver data solutions that improve decision-making and operational efficiency

• Identify and improve inefficiencies or issues in current data processes and reports with a mindset of continuous improvement

• Ability to understand and anticipate business needs and then independently execute
• The ability to effectively communicate analytically complex ideas into clear and concise insights and presentations
• Proven ability to lead projects, solve complex problems, and drive results in a fast-paced environment
• Exceptional analytical skills with proficiency in Excel, SQL, Google Analytics, and data visualization tools (e.g., Sigma, Tableau, etc.)
• Excellent problem solving and critical thinking skills with demonstrated ability to develop targeted data-driven insights in support of business objectives

• Bachelor’s degree or higher in a quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics
• 7+ years of experience in the financial services industry
• Proven experience in high-exposure executive communication (written/verbal)
• Experience working in an analytical function (e.g. Financial Reporting and Analysis), or as a product manager; preferably in retail lending

Ready to apply your Portfolio Analytics expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range, inclusive of bonus, for this position is between C$ 130,000 to C$ 185,000.