Customer Care Specialist | Home Plus

Current Employees:

(Determined by the knowledge, skills, and experience of the applicant.)

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

• Provides courteous, compassionate and respectful treatment of internal and external customers
• Greets all callers in a pleasant manner, effectively handling their needs.
• Complete and process documentation in an accurate and timely manner.
• Maintain a highly organized, efficient flow of information and be able to handle multiple tasks at a time.
• Assist in the smooth flow of information and maintain ongoing communication between customers and business.
• All other duties as assigned.

Required:
Education - High School Diploma/GED Equivalent in General Studies

Preferred:
Experience - 1+ years of Home Medical Equipment Experience or 1+ years of Home Care/Hospice Experience; 3+ years of Customer Service Experience; 1+ years Hospital Experience; 1+ years Clinical Experience

Requires the ability to work assigned schedules and hours as determined by the department

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.