Customer Education Specialist - Flex (US Remote)

Utah, US Offsite, More...mid

Customer SuccessCustomer Education Specialist

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.

Technical Tools

Customer SuccessCustomer Education Specialist

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The Flex training team delivers solutions to the public safety sector. We are committed to providing technology and tools that enable customers to focus on their mission and make faster, more intelligent, safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among others.

Responsibilities

~1 min read

→Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
→Conducting on-site and remote training for the Motorola Flex software and the designated third-party software
→Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.
→Completing department-required reports within set standards
→Managing communication with customer contact(s) related to the training schedule
→Coordinating customer (agency) information between trainers
→Operates under supervision from the Customer Education Lead
→Relying on instructions and pre-established guidelines to perform the functions of the job

Requirements

~1 min read

Must have a valid driver's license
Experience with Motorola Flex Administration preferred
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy". It therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $68,000 - $70,000 USD

Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-AB1 #LI-REMOTE

High School Diploma
1+ years of experience working with Motorola Flex software
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Over 75%

None

Experienced

Yes