Customer Operations Manager

South Korea·Seoulmid

OperationsCustomer Operations Manager

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Quick Summary

Key Responsibilities

Serve as the primary point of contact for customer post sale, managing day-to-day operational needs and escalations. Lead Quarterly Business Reviews (QBRs) to report on delivery performance,

Requirements Summary

Excellent verbal, written, and presentation skills in English and either German or Ukrainian. Education: Bachelor’s degree in Engineering, Supply Chain Management, or a related technical field.

Technical Tools

OperationsCustomer Operations Manager

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Silvus is seeking a Customer Operations Manager who will report to the International Customer Operations Lead. The successful individual in this role will serve as the primary post-sales operational liaison between our key customers and Silvus manufacturing organization and internal associated departments. The mission is to manage purchase orders, production schedules, delivery coordination to ensure components are delivered on time and integrated successfully into the customer’s long-term production roadmap.
This position is eligible for 100% remote work depending on location.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion

Responsibilities

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Requirements

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10-25%

Nice to Have

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None

Experienced

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.