Field Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

We are seeking a self-motivated and skilled Field Engineer to play a key role in the design, implementation, and support of advanced communication systems. This role requires extensive travel (>75%) and a strong blend of RF communications and computer/networking expertise. The successful candidate must possess excellent communication skills, a professional image, and the ability to operate effectively under pressure and with minimal direct supervision.

• System Implementation & Design: Collaborate with Engineering, Project Management, and Sales teams to design, implement, test, optimize, cutover, and document communication systems that meet or exceed customer specifications.
• Onsite & Remote Configuration: Utilize design tools, planners, and formalized processes to perform remote and onsite configuration of network, server, RF, and database components. Generate 'as-configured' documentation and baseline reports.
• Installation Oversight & Documentation: Oversee the onsite installation of network, server, and RF equipment using system design drawings and product documentation. Provide 'as-built' information for the final system documentation package.
• Troubleshooting & Maintenance: Perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure using system logs and tools. Ensure system logs and event monitoring applications are clear of faults. Conduct preventative maintenance routines, focusing on trend analysis and documentation.
• Acceptance Testing & Optimization: Execute product and system test plans for acceptance testing, correct any deficiencies, and provide accepted test results for documentation. Perform performance verification and optimization of digital and analog RF infrastructure based on FCC license data and design parameters, providing baseline measurement data.
• Technical Problem Solving: Design and develop solutions for complex technical issues encountered during system implementation, upgrades, or support, leveraging project design drawings and customer system information.
• Reporting: Provide weekly reports detailing activities and accomplishments.
• RF & Networking: Strong combination of multi-site RF communication systems and computer/networking skills. Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls).

• Server Virtualization (VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+).
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019).
• Workstation Operating Systems (Windows 7 & 10).
• Switches, routers, firewalls (HP and Juniper preferred).
• Secure products/protocols (KMF, KVL, AES).
• RF systems (transmitters, receivers, filters, antenna networks).
• Project 25 products (trunked and conventional).
• Logging recording systems.

• Motorola base stations (G-Series).
• Motorola consoles (MCC7500, AXS).
• Astro25 Master Site, Astro 25 Multisite, and ASR equipment.
• Channel Banks and T1 Circuits.
• Standard telephony, dedicated data circuits, and packet-switching techniques.

• Highly computer literate with proficiency in MS Office (Word, Excel, PowerPoint, Access) and Google G-Suite applications.
• Strong self-management and interpersonal skills for effective interaction with customers, partners, and internal teams (Sales, Engineering, Project Management, Customer Service).
• Ability to operate calmly and effectively to resolve customer issues in stressful situations.

• Excellent communication skills and professional presentation.
• Valid driver’s license with a clean driving record.
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Willingness to travel extensively (>75%).
• Industry network certification (or pursuit thereof) is desirable (e.g., CompTIA Network+, Security+, Juniper JNCIA, Cisco CCNA, Nokia NRS1).

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.