Senior Product Manager

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

The product manager will be responsible for the strategy, roadmap, and feature definition for Motorola's Device services portfolio including interfacing with engineering, architecture, design, marketing, sales and finance.

The product manager analyzes market and competitive conditions and lays out a product vision that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership — bridging gaps within the company between different functions, especially between development, sales and marketing, and support.

The product manager is the person responsible for defining the ‘why’, ‘what,’ ‘where’, and ‘when’ of the product that the development team will build. They are the owner of their product -- which means they lead cross-functional teams from a product's conception through to its launch.

Product management responsibilities include:

The product manager is responsible for setting a product vision and strategy. Their job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the strategy behind the product along with its roadmap and must work with development to define, prioritize and build what matters.

• Create and manage the product portfolio, roadmap, vision and backlog

• Identify customer needs and market requirements

• Evaluate competitive intelligence

• Define financial goals

• Create business plans and proposals for new initiatives

• Strategic partner and third party supplier management

Product managers must plan for what their teams will deliver and when they will deliver it. The product manager owns the SW release aspects of the product or service. Release responsibilities include managing features and dependencies in and across releases, product and support teams; and managing releases with phases and milestones.

• Establish vision and goals for releases

• Define market offer and structure

• Work with enablement organizations to make products orderable and deliverable

• Define and support implementation of training, support and deployment requirements

• Manage risks and resolve issues that affect release scope, schedule and quality

• Coordinate overall release project and schedule

• Product Visioning

• Collecting, curating, and promoting the most relevant ideas into features. Defining which ideas should be promoted to features to achieve key objectives for the product line and business. Soliciting feedback and requests from customers and field teams and ensuring this is seamlessly integrated into the product planning and development processes.

• Gather customer and sales feedback

• Gather voice of customer input

The product manager defines the features and requirements necessary to deliver a complete product to market and lead the product team to success. They are responsible for articulating the ‘why’ and ‘what’, working with go to market to determine the ‘where’, and working with development to determine the ‘when’.

• Create user stories and scenarios

• Direct and approve UI/UX activities

• Define acceptance criteria, KPIs and SLAs

Responsible for making product decisions and often is the lead resource for the rest of the organization when deep product expertise is required. This includes supporting the organizations that help bring the product to market and work directly with customers including marketing, sales, training and support services.

• Facilitate sales and channel training

• Assist pre-sales with custom project requests

• Define and ensure implementation of GTM assets including demo environments, training materials, and presentations

• Demonstrate new pre-release features

• Bachelor's Degree

• 7+ years progressive, relevant technology experience in engineering or Product Planning/Product Marketing/Product Management

• MBA or other graduate degree preferred but not required