Senior Systems Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Operating within Motorola Solutions’ Hosted Applications Team, the Senior Systems Engineer holds a pivotal, highly technical role combining application lifecycle engineering with key client-facing responsibilities. Leveraging over 7 years of engineering expertise, you will maintain end-to-end accountability for managing and sustaining the operational resilience of the mission-critical Pronto Digital Policing application for frontline emergency services and Police forces.

In this position, you will drive key deployment initiatives for standard product enhancements and customised client features. You will serve as an operational liaison between software engineering and shared platform services teams while maintaining direct customer engagement. Key responsibilities involve analysing complex software issues, directing patch rollouts and release cycles, and translating customer feedback into actionable application enhancements.

Serving as the main technical point of contact, you will manage client-facing operations, align infrastructure and application workflows, and lead technical discussions during weekly meetings and service reviews. You will also evaluate platform health, monitor key performance metrics to uphold strict Service Level Agreement (SLA) standards and work with customer technical project managers to resolve technical issues for their customers.

You will manage and maintain SQL Server clusters, which house essential Pronto application data. You will make sure customer data remains secure, the system runs reliably, and all processes stay perfectly aligned with the daily needs of our police and emergency service teams.

 

• →

• 10-25%

• Competitive salary and bonus schemes

• Two weeks of additional pay per year (holiday bonus)

• 25 days holiday entitlement + bank holidays  

• Attractive defined contribution pension scheme

• Private medical insurance

• Employee stock purchase plan

• Flexible working options

• Life assurance  

• Enhanced maternity and paternity pay

• Career development support and wide-ranging learning opportunities

• Employee health and wellbeing support EAP, wellbeing guidance etc

• Carbon neutral initiatives/goals

• Corporate social responsibility initiatives including support for volunteering days

• Well-known companies discount scheme

At Motorola Solutions we are proud of the diversity of our people. Motorola Solutions is committed to providing equal employment opportunities and is a proud sponsor of Females in Information Technology & Telecommunication.

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EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.