Global Operations Manager, Latin America - Bastrop TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL OPERATIONS MANAGER, LATIN AMERICA (COUNTRY LAUNCH)

Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
Guide planning and resource management for specific verticals within Starlink, including development of business models
Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

Bachelor’s degree in STEM, business, economics, or finance
4+ years of experience in business operations, project management, or strategic planning
1+ year experience based abroad or working with operations outside of the United States
1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)
PREFERRED SKILLS AND EXPERIENCE:

Demonstrated success working in an environment with competing priorities and aggressive schedules
Experience leading complex operational and strategic initiatives
Ability to define and manage a project independently
Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby)
Strong written and verbal communication skills, particularly with senior business leaders
ADDTIONAL REQUIREMENTS:

Willingness to travel up to 50%
Must be willing to work extended hours and/or weekends
This is not a remote position and would require being onsite