CLM Product Analyst

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Overview

Job Description The CLM Product Analyst role will partner with business and IT stakeholders to drive the design, configuration, and continuous improvement of the DocuSign CLM platform.

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Data AnalystData

Job Description

The CLM Product Analyst role will partner with business and IT stakeholders to drive the design, configuration, and continuous improvement of the DocuSign CLM platform. The position leads requirements discovery, supports roadmap and backlog management, and ensures prioritized, standardized delivery of CLM enhancements that advance business objectives. This role also supports testing, issue resolution, and post-deployment support to ensure a stable, scalable, and high-performing CLM solution.

Responsibilities

~1 min read

→Leads CLM business requirement gathering to understand enhancements needed
→Supports CLM roadmap development and maintenance of product backlog
→Coordinates across business stakeholders to prioritize needs for deployment that advance business objectives; maintain and manage CLM solution delivery plan
→Communicates CLM strategy to key business stakeholders and facilitates buy-in to achieve timely delivery
→Works closely with Product Line Lead and Product Manager(s) to support technical configuration of CLM solution based on business area needs, with a focus on process and delivery standardization
→Coordinates with business stakeholders to identify pain points within CLM processes and technologies
→Coordinate testing activities to ensure effective delivery of CLM solution
→Supports technical resolution of any CLM solution issues and incidents after deployment

Requirements

~1 min read

Bachelor’s degree

5+ years of experience in a technical IT and/or Project Analyst role
2+ years of experience working with DocuSign technology
One or more of the following certifications:
DocuSign CLM Administrator
DocuSign CLM Workflow Developer
DocuSign CLM Implementation Consultant
DocuSign CLM Technical Consultant
Proven technical skillset to configure and maintain CLM solutions
Strong analytical and problem-solving skills with the ability to drive initiatives to meet business objectives
Ability to adapt quickly in a dynamic and complex environment
Demonstrated ability working with Microsoft Office product suite
Proven track record of communicating effectively across stakeholder groups
Excellent organizational and time management skills, including the ability to manage support multiple projects and deadlines
Product Analyst experience with DocuSign or other CLM solutions

What We Offer

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✓Exciting work in a great team, global projects, international environment

✓Opportunity to learn and grow professionally within the company globally

✓Hybrid working model, flexible role pattern

✓Competitive salary & incentive pay

✓Pension and health insurance contributions

✓Internal reward system and referral scheme

✓5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution

✓Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card

✓Vodafone, Raiffeisen Bank, Foodora, and discount programmes

✓Up-to-date laptop and iPhone

✓Parking in the garage, showers, refreshments, massage chairs, library, music corner

Adobe Sign, Document Design, DocuSign, Strategic Objectives, Strategic Planning, System Designs, Task Management, Technical Project Management