Brand Manager: UK/EU, Aggregator & Expansion Markets
Quick Summary
As Brand Manager for the UK/EU, Aggregator & Expansion Markets, you will be the custodian of Mukuru’s brand across some of our most strategically critical and culturally rich regions.
As Brand Manager for the UK/EU, Aggregator & Expansion Markets, you will be the custodian of Mukuru’s brand across some of our most strategically critical and culturally rich regions. You’ll translate Mukuru’s global brand into local relevance—shaping how diaspora communities see, trust, and choose Mukuru when supporting loved ones across borders.
You will sit at the intersection of brand strategy, cultural insight, community connection, and commercial impact—driving growth through meaningful, locally resonant storytelling.
To accelerate brand growth, trust, and adoption across the UK, EU and expansion markets by delivering insight-led, culturally grounded brand strategies that influence acquisition, retention and long-term loyalty.
Responsibilities
~1 min read- Own and evolve a region-specific brand strategy that reflects diaspora motivations, lived realities, regulatory complexity and competitive dynamics.
- Act as the regional brand custodian, ensuring Mukuru’s Explorer archetype, tone of voice and values show up consistently and authentically.
- Lead market-entry and expansion brand roadmaps for new geographies, aggregators and emerging segments.
- Translate global positioning into locally relevant narratives that are inspiring, inclusive, uplifting and sincere.
- Craft compelling value propositions across Mukuru’s ecosystem—transfers, card, wallet, insurance, savings and future services.
- Own regional messaging guidelines and ensure consistent application across campaigns, partnerships and channels.
- Produce deep-dive market intelligence on diaspora behaviour, remittance sentiment, category shifts and competitor innovation.
- Build continuous insight loops via community engagement, customer feedback, agents, analytics and social listening.
- Identify underserved diaspora clusters and growth opportunities within the UK/EU and expansion markets.
- Lead 360° regional campaigns from concept to execution—balancing creativity with performance.
- Partner closely with Digital, Performance, CRM and Content teams to deliver integrated campaigns.
- Oversee A/B testing, brand lift studies and post-campaign reporting to inform future optimisation.
- Build trusted relationships with diaspora organisations, cultural groups, influencers, ethnic retailers and community leaders.
- Support aggregator partnerships through tailored co-marketing strategies and co-branded executions.
- Strengthen Mukuru’s on-the-ground credibility, visibility and trust within diaspora communities.
Requirements
~1 min read- Bachelor’s Degree or Advanced Diploma in Marketing, Brand, Business or related field.
- 4+ years' experience in brand management or marketing, ideally across multiple markets.
- Proven experience working with multicultural or diaspora audiences.
- Background in fintech, payments, financial services or consumer brands is highly advantageous.
- Strong strategic brand thinking with hands-on execution capability.
- Excellent storytelling, messaging and creative judgement.
- Confident working with data, insights and performance metrics.
- Exceptional project management and stakeholder collaboration skills.
- High cultural sensitivity and community-first mindset.
- Innovative thinking & idea generation
- Insight-driven decision making
- Relationship building & networking
- Organisational awareness
- Analysis, judgement & professional credibility
Location & Eligibility
Listing Details
- Posted
- July 10, 2026
- First seen
- September 28, 2026
- Last seen
- September 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 20%
- Scored at
- September 28, 2026
Signal breakdown
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