2mo ago

Software Engineer - Implementations

United States·New Yorkfull-timemid

Software EngineerSoftware Engineering

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Quick Summary

Key Responsibilities

Lead the technical onboarding and launch of new Narmi customers Build integrations, internal tools,

Technical Tools

Software EngineerSoftware Engineering

About the Implementations Engineering Team:

You’ll be part of Narmi’s Implementations Engineering team, a small-in-headcount, high-impact group of engineers operating at the intersection of product, engineering, and our customers. We work closely with Narmi’s Customer Success and Implementation teams to launch new financial institutions on the Narmi One platform, while continuously improving the systems and processes that power those launches. A big part of the role is building the internal tools, integrations, and automation that make implementations faster, more reliable, and increasingly scalable over time. You’ll develop deep product expertise quickly as you diagnose issues, ship targeted fixes, and improve how implementations are delivered in the real world. We actively use modern AI tooling in our own workflows and look for opportunities to build custom tools and automation that help teams across the company move faster and operate more effectively.

We believe the best work happens when great people build together in the same room, so we’re an in-person–first team, typically working from Narmi’s Flatiron office about three days per week with flexibility to work remotely when needed.

What you'll do:

Lead the technical onboarding and launch of new Narmi customers
Build integrations, internal tools, and automation that streamline implementations
Reduce manual configuration and improve the systems behind customer launches
Diagnose issues and ship targeted fixes and improvements in production
Work cross-functionally with Customer Success, Implementations, Product, and Engineering
Identify opportunities to apply AI and custom tooling across the company

What you'll bring:

A builder mindset: Curious, resourceful, and eager to learn
Strong professional communication skills and the ability to work across technical and non-technical teams
BS in Computer Science or similar technical background
1+ year of professional experience in software engineering or a technical role
Based in New York City or willing to relocate
Authorized to work in the United States

The expected annual base salary for this role is $94,000 - $113,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate's skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.