Business Systems Analyst, Prior Authorization Technology

Natera is seeking a Business Systems Analyst, Prior Authorization Technology to support a newly formed team within Billing Operations focused on Prior Authorization technology initiatives. This role will serve as a strategic liaison between Prior Authorization operations, engineering, automation partners, and cross-functional stakeholders to ensure technology enhancements are thoughtfully designed, clearly documented, properly tested, and aligned to end-to-end operational workflows.

This individual will help translate operational needs into clear business requirements, partner with technical teams to support scalable solutions, and ensure Prior Authorization workflows are optimized across systems such as Salesforce, automation tools, payer portals, and related technology platforms. The ideal candidate brings strong prior authorization and revenue cycle knowledge, excellent communication skills, technical aptitude, and the ability to manage competing stakeholder perspectives while keeping projects organized and moving forward. This is not a traditional production-based Prior Authorization role. It is a highly cross-functional, process-oriented role focused on workflow design, business requirements, technology enablement, UAT, issue resolution, documentation, and operational change management.

The Prior Authorization Technology Team was created to improve alignment between Prior Authorization operations and technology partners. As PA continues to invest in systems, automation, and workflow enhancements, this team ensures that initiatives are properly scoped, operationally sound, scalable, and aligned across upstream and downstream teams. The team serves as the bridge between PA stakeholders, operation teams and technical partners, helping ensure seamless communication, thoughtful execution, workflow optimization, and measurable operational impact.

This role may work with or support initiatives involving, but not limited to:

● Salesforce

● Jira

● Miro

● Draw.io or similar process-mapping tools

● Automation tools and vendor platforms, including Prior Authorization automation solutions

● External payer portals

● Internal reporting or data systems

● Snowflake, Boomi, or other backend/integration systems (at a conceptual level)

*Hands-on coding or system development is not required, but candidates should be comfortable understanding how systems interact, how data and workflow dependencies affect builds, and how to communicate effectively with engineering teams.

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.