Learning Management System (LMS) Administrator / Training Developer

United States·Wake Countymid

Education & TrainingLMS Administrator

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Quick Summary

Key Responsibilities

– Design and develop training programs, plans, and materials that align with organizational and program needs.

Requirements Summary

Expert proficiency conducting formal and informal training programs using structured techniques and instructional methods.

Technical Tools

Education & TrainingLMS Administrator

Staff Development Specialist II (S)

NC15

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

The Learning Management System (LMS) Administrator / Training Developer serves as the primary administrator for Learning Management System (LMS) operations within the organization. This position oversees daily LMS Administration, assists employees with training access and technical issues, and supports the research, design, development, and facilitation of learning programs across multiple formats.

This role also provides cross‑system support for performance management processes and assists with technical platforms such as ServiceNow, Smartsheet, and SharePoint. In addition, the position collaborates with internal partners, contributes to system enhancements, and supports organizational development initiatives through high‑quality training solutions and continuous improvement efforts.

Key Responsibilities Include:
– Design and develop training programs, plans, and materials that align with organizational and program needs.

– Deliver classroom and/or clinical instruction for assigned programs and adapt instructional methods based on audience and learning objectives.

– Evaluate training effectiveness and revise programs, materials, or approaches to improve outcomes and maintain relevance.

– Identify training and development objectives in collaboration with program leadership to support organizational goals.

– Provide consultative guidance and organizational development support within division, department, hospital, facility, or system‑wide training structures.

– Implement and maintain external training programs for users of statewide systems and support training delivery across multiple organizational settings.

– Administer, support, or oversee statewide learning management systems to ensure accessibility, functionality, and user compliance.

– Lead committees, participate in executive leadership activities, or contribute to strategic planning processes within smaller agencies or facilities.

– Supervise or provide direction to Staff Development Specialist I positions and administrative staff involved in training operations.

Requirements

~1 min read

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role

An equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Tresha Walker

TRESHA.WALKER@DHHS.NC.GOV