Associate Data Engineer

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 

• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 

• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 

• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 

• Python scripting for operational automation 

• Experience working within a formal change management process: CRs, maintenance windows, approvals 

• Clear communicator when things break — you keep stakeholders informed without being asked 

• Comfortable working async across time zones in a distributed team 

• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 

• MSK / Kafka operational experience 

• Infrastructure as Code experience — Terraform or similar 

• Prometheus & Grafana for monitoring and dashboards 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

Requisition ID: 10732
Reporting into: Manager, Engineering, Data CX
Role Type: Individual Contributor

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.