Claims Information Service Rep

Njm - Trentonmid

Other

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Quick Summary

Key Responsibilities

Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties.

Requirements Summary

Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

Technical Tools

Other

The Claims Information Service Representative will handle inbound and/or outbound calls from policyholders and injured workers regarding workers compensation claim status regarding payments, medical treatment authorization, and provide one call resolution to the caller.

Monday to Friday (8:45AM- 5PM)

Hybrid opportunity once training is complete (3 days in office, 2 days remote).

Responsibilities

~1 min read

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Use of Claim Center, Policy Center, InContact a plus.
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Bilingual English/Spanish is preferred.
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Insurance experience and knowledge of medical terminology a plus.

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $40,864-$47,423

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.