Compliance Officer

• Run OCDD and CDD remediation and new-business KYC, collecting, verifying and assessing customer information to defined standards.
• Prepare and lodge IFTI reporting to AUSTRAC, and support SMR preparation.
• Carry out AML/CTF, sanctions and PEP screening, plus day-to-day transaction and fraud monitoring, triaging alerts and escalating genuine risks.
• Manage chargebacks and disputes end to end, in line with Visa and Mastercard scheme rules.

• Support the AFSL and CAR programme, maintaining records and helping with authorisations, monitoring and reporting.
• Help keep us aligned to card-scheme rules, and assist with scheme and regulatory reporting.
• Support privacy and data obligations (Privacy Act, GDPR), and data-breach response as directed.
• Keep accurate records and audit trails across the group’s entities and geographies.

• Use the team’s automated OCDD/CDD, chargeback, IFTI and onboarding workflows day to day, reviewing and validating what the tooling produces rather than re-keying it.
• Flag exceptions, false positives and edge cases so the automation keeps getting better.
• Take part in hands-on training and upskilling as the role grows, and help embed the new ways of working.

• Escalate complex, higher-risk or novel matters to the Senior Compliance Officer or Head of R&C.
• Provide operational cover across core tasks to reduce single points of failure in the team.
• Keep clear, open communication with the team and the wider business.

Our success comes from making complex payment processes simple, delivering tailored solutions and insight-led support that sets us apart. You play a vital role in making that happen.

That promise carries a mindset we all share: winning new customers is Novatti’s entire mission, not the role of a single team. Sales belongs to every one of us, and every role plays a part in winning, keeping, and growing customers. Every interaction is a chance to show customers they chose well and to give them every reason to stay.

To deliver on this promise, you’ll need to be a resourceful problem-solver, curious, capable, and always growing. Stay hungry to learn, stay ready to help, and be the trusted guide that Novatti and our customers rely on.