Junior Network Engineer

United States·New YorkFull Timeentry

Network EngineerInfrastructure & Cloud

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Job Summary The IT Infrastructure and Operations department at the New York Public Library (NYPL) is responsible for the engineering, implementation, administration,

Technical Tools

Network EngineerInfrastructure & Cloud

Job Summary

The IT Infrastructure and Operations department at the New York Public Library (NYPL) is responsible for the engineering, implementation, administration, and support of complex technical solutions delivering mission-critical services to NYPL staff and patrons. The team provides technical expertise for core IT products, including Networking, Telecommunications, Cloud Computing, Desktop Engineering, Cybersecurity, and business-facing applications.

The Junior Network Engineer supports the implementation, operation, monitoring, and maintenance of NYPL’s network infrastructure, including LAN, WAN, wireless, and Internet. Working closely with senior engineers, service providers, and internal technology teams, this role assists with troubleshooting, incident response, documentation, and infrastructure projects to ensure secure, reliable, and high-performing connectivity across all NYPL locations.

Some expectations for this role are that within:

1 month, this person will:

Become familiar with NYPL IT practices, teams, and roles
Gain a working understanding of existing network infrastructure services including network monitoring, ticketing, and change management tools
Build relationships with Network Engineering leadership, MSP contacts, and operational partners
Review existing network diagrams, configurations, and documentation

3 months, this person will:

Assume day-to-day ownership of assigned network engineering services
Support network-related incidents and changes with increasing independence
Begin contributing to network engineering activities at a foundational level
Participate actively in change management and operational reviews

6 months and beyond, this person will:

Serve as a trusted technical resource for assigned network infrastructure and services
Demonstrate growing competency in network engineering fundamentals
Contribute to network modernization initiatives
Support improved service reliability, documentation, and vendor coordination

Responsibilities

Support the implementation, operation, monitoring, and troubleshooting of NYPL's network infrastructure, including LAN, WAN, wireless, Internet, and telecommunications services
Assist with the installation, configuration, testing, and maintenance of network hardware and connectivity services
Collaborate with Network Engineering on network deployments, infrastructure upgrades, and technology rollouts
Participate in change control, incident response, and maintenance activities related to network services
Assist with vendor coordination, service reviews, and technical assessments
Monitor network performance, availability, and capacity using network management and monitoring tools
Maintain accurate technical documentation, network diagrams, inventories, and operational runbooks
Participate in the Network Engineering on-call rotation and assist with after-hours maintenance activities and incident response as needed
Perform related duties as required