Assistant Store Manager (Kickapoo & Federal)

United States·Shawneemid

RetailStore Manager

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Quick Summary

Key Responsibilities

Perform other duties and projects as required by management.

Requirements Summary

High School diploma or GED, preferred. Associate’s degree or completion of related retail management course work preferred.

Technical Tools

RetailStore Manager

What We Offer

~2 min read

✓Punctual and dependable attendance.

✓Manages budget and maintains expenditure in accordance with the Agency, departmental, and store financial goals.

✓Hire, train, evaluate, motivate, and supervise all store personnel to maintain and exceed the Agency’s operational standards.

✓Comply with Agency policies and DGR standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.

✓Adhere to the process outline for the job you are supervising and performing.

✓Greet, assist, and provide excellent customer service to donors/customers.

✓Assist and resolve any complaints and communicate with the management team.

✓Maintain proficiency for tasks required in all workstations.

✓Monitor and maintain overall store appearance and housekeeping to Agency standards by proper colorization, cleanliness, store layout, signage and displays.

✓Perform and assist in all functions completed by store personnel.

✓Conduct all monthly meetings with store employees and attend all meetings and training as required by the Agency.

✓Maintain all company records and reports accurately and in a timely fashion and assist in preparation of daily reports.

✓Assist in sales and processing of items.

✓Open and close cash registers, performing tasks such as counting money, separating charge slips and balancing cash drawers.

✓Must be able to adapt to growth and a changing environment within the Agency.

✓Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report on any unsafe work conditions, accidents, or injuries immediately

Responsibilities

~1 min read

→Perform other duties and projects as required by management.

Requirements

~2 min read

High School diploma or GED, preferred.
Associate’s degree or completion of related retail management course work preferred.
3 years of experience in a supervisory role of 12 or more employees in retail, manufacturing, production, or food services and/or demonstrated success and completion of Goodwill assigned training.
Bilingual a plus.
Ability to transfer to any Goodwill of Central Oklahoma within the territory.
Prior retail experience or customer service/ relations experience.
Must be 21 years old.
Valid Oklahoma Driver’s License and Car Insurance Verification, required.
Must pass MVR check and maintain a good driving record.
Ability to speak, read and write the English language.
Reliable transportation and communication required.

Works in climate-controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
Must be available to work during operating hours as needed for business operations. Work schedule includes days, evenings, holidays and blackout periods, weekends are required.
Moderate noise level.
Works 40 hours per week or more when required.
Occasional travel required.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

To perform the job successfully, an individual should demonstrate the following:

Commitment to our Mission and Lives the Values
Results Driven
Customer Focus
Hiring/Staffing and Motivates
Self-Knowledge
Communication

High level of attention to detail.
Excellent verbal and written communication skills.
Strong organizational skills and the ability to work on several projects at once.
Strong sense of internal and external customer service.
Good math and reading skills.
Strong time management skills and demonstrate adherence to timelines and schedules.
Good interpersonal skills: able to work well with a wide range of people.
Excellent employee relation skills.
Good follow-through on projects and deliverables.
Good problem-solving skills.
Demonstrate resourcefulness and ability to take initiative.
Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Ability to complete and maintain:
CPR and First Aid certifications