Store Manager (Reno & Air Depot)

United States·Midwest Citymid

RetailStore Manager

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Quick Summary

Key Responsibilities

Perform other duties and projects as required by management.

Requirements Summary

High School degree or GED, preferred. Associates Degree or completion of related retail management course work preferred.

Technical Tools

RetailStore Manager

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

What We Offer

~2 min read

✓Punctual and dependable attendance.

✓Manage budget and maintain expenditures in accordance with the Agency, departmental, and store financial goals.

✓Comply with Agency policies and Donated Goods Retail standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.

✓Hire, train, evaluate, motivate, develop and supervise all store personnel to maintain and exceed the Agency’s operational standards.

✓Greet and assist donors/customers.

✓Resolve any complaints and communicate with the management team.

✓Maintain proficiency for tasks required in all workstations.

✓Monitor and maintain overall store appearance, including cleanliness of sales floor and housekeeping to Agency standards.

✓Perform all functions performed by store personnel.

✓Conduct all monthly meetings with store employees.

✓Maintain all company records and reports accurately and in a timely fashion.

✓Attend all meetings and training as required by the Agency.

✓Meet store sales goals and operate within budgetary guidelines.

✓Oversee production and rotation of merchandise.

✓Ensure quality of merchandise and proper pricing.

✓Provide excellent customer service and train employees in customer/ contributor service skills.

✓Accountable for daily reports, payroll and daily sales reports.

✓Abide by the policies and procedures as set forth by management.

✓Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Responsibilities

~1 min read

→Perform other duties and projects as required by management.

Requirements

~2 min read

High School degree or GED, preferred.
Associates Degree or completion of related retail management course work preferred.
5 years of experience in a supervisory role of 20 or more employees and/or demonstrated success in a DGR leadership position with completion of Goodwill assigned training.
2 years in a retail setting preferred.
Ability to transfer to any Goodwill of Central Oklahoma within the territory.
Must be 21 years old.
Valid Oklahoma Driver’s License and Car Insurance Verification, required.
Must pass MVR check and maintain a good driving record.
Ability to speak, read and write the English language.
Reliable transportation and communication, required.
Bilingual a plus.

Works in climate-controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week.
Works 45 hours per week or more when required.
Moderate noise level.
Occasional travel required.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

To perform the job successfully, an individual should demonstrate the following:

Live the Values
Results Driven
Customer Focus
Communication
Job Skills Knowledge
Builds/Leads Teams

High level of attention to detail.
Excellent verbal and written communication skills.
Strong organizational skills and the ability to work on several projects at once.
Strong sense of internal and external customer service.
Ability to adapt to growth and a changing environment within the Agency.
Good math skills, reading skills and basic accounting knowledge.
Good interpersonal skills: able to work well with a wide range of people.
Good coaching skills.
Strong time management skills and demonstrate adherence to timelines and schedules.
Good follow through on projects and deliverables.
Good problem-solving skills.
Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
Ability to complete and maintain:
- CPR and First Aid certifications
Proficiency in Microsoft Office products such as Word, Excel, PowerPoint and Outlook.